University of Toronto

2. Login to the Registration Site

Every course description contains a 'Register' button. Clicking on the 'Register' button will take you to the Registration Site.

First time students: If you have never taken a Faculty of Social Work Continuing Education course, click the option to create an account. You will be required to enter your name and email address. The system will send you an email with your password; please check your Spam Folder for an email from 'OISE' if the email fails to show up in your Inbox within 15 minutes. Return to the Registration Site, click on the 'Login' button at the top of the Registration Site. You will be taken to the OISE User Authorization System. Your User ID is the email address you registered with.

Returning students: If you have taken a Faculty of Social Work Continuing Education course before, simply click the 'Login' button at the top of the Registration Site. You will be taken to the OISE User Authorization System. Your User ID is the email address you registered with.

Forgotten password: If you cannot remember your password, click on the link below the 'Login' button where you can 'Retrieve your password'. A field will appear at the bottom of the webpage where you can enter your email address. A new password will be sent to your email address; please check your Spam Folder for an email from 'OISE' if the email fails to show up in your Inbox within 15 minutes. Return to the Registration Site, click on the 'Login' button at the top of the Registration Site. You will be taken to the OISE User Authorization System. Your User ID is the email address you registered with.

Current or former University of Toronto students: If you are a current or former University of Toronto undergraduate or graduate student, you can login with your UTORid. This is the last option on the Registration Site.

For assistance, please call 416.978.3259, or email (fsw.conted@utoronto.ca).

Please note that registration for the Hincks-Dellcrest collaborative programs should be made directly with Hincks-Dellcrest. Similarly, registration for the online Cybercounselling certificate programs should be made directly with Therapy Online at www.cybercounselling.com.

3. Enrol in your courses

Most of our courses fill up quickly, so it is best to enrol well in advance to ensure you will have a place in the courses you want. 

The fastest way to register for a course is through our Registration Site using a credit card. Once the payment has been processed, you will receive an electronic credit card transaction receipt and a registration confirmation email that also serves as an official receipt of payment. If you would like to pay by cheque, the Continuing Education office will enrol you in the module or workshop specified in accompanying documentation, as soon as your payment arrives.

4. You're in!

Now, that wasn't so bad, was it?

An email will be sent out within five business days before the course begins, containing important information such as the room number, exact start & finish times, and course reading materials (if applicable).

If the date is quickly approaching, but you have not heard from us, please ensure that your Contact Information is up-to-date in our system, check the junk mail folder of your email, then call us if you still haven't found our course message to you.

Methods of Payment 

We accept Visa or MasterCard, personal cheques, and money orders.  For cheques and money orders, payment must be received 10 days in advance of the course start date.

Discounts 

A maximum discount of 10% per course is available with proof of status for seniors (65 years or older), OASW members, full-time students, field instructors, and Factor-Inwentash Faculty of Social Work Alumni.  Please note that this discount does not apply to our Collaborative Programs.  Discounts cannot be added together. Discounts cannot be applied retroactively to modules or workshops that have already taken place.

Refund Policy 

Refunds are available up to 10 days before the start date of the course for which the refund is requested, minus a $50 administrative fee. All notices of withdrawal must be received in writing by email or mail up to 10 days before the start of class.
Between 10 days and the start of class, any student who requests a withdrawal via email or mail will be offered credit that can be applied to any other Continuing Education workshop or module at any time. If a refund is requested at a later date, the $50 administrative fee will still apply.
Students who fail to email or mail the Continuing Education administrative office with a withdrawal request before the class begins will forfeit their fee for that particular class. Neither a refund nor credit will be offered once a class has started.

Fee Deferral 

A fee deferral is a financial arrangement made in special cases where payment is not possible at the time of enrolment. This arrangement is temporary, must be requested from administrative staff, and students must pay the tuition fee 10 days in advance of the course start date. As of February 27, 2013, students must pay $50 in order to enrol via fee deferral. The remaining balance of the fee must be paid 10 days prior to the start date of a module or workshop, or else the student will be withdrawn, and the $50 will be retained as an administrative fee. If a student chooses to withdraw after enrolling via fee deferral, the $50 will be retained as an administrative fee.

Location

Unless otherwise stated, all classes will be held at the Faculty.

Course Capacity

It is the University of Toronto’s policy that the number of students enrolled in a course cannot exceed the capacity of the room, as established by fire safety regulations. Further to this, in an effort to provide comfortable and accessible facilities for our students, our maximum enrolment for any course is limited to 27 students.

Only students who have enrolled in a course have a right to attend that course, without exception. For this reason, we advise you to enroll as far in advance as possible to secure your place.

Waitlists

If the maximum number of registrations has been reached for a given course, the Registration Site will give you a chance to add yourself to a waitlist so that you will be notified if a space becomes available. In cases of high demand, we will try and arrange a repeat of the course or make arrangements for a larger meeting space. However, please be aware that the waitlist does not guarantee a space in the course. Again, it is best to enroll as far in advance as possible to secure your place.

Learner Support

If you require specific accommodations to address disability related barriers to learning, please let us know as soon as possible, and no later than three weeks before your class begins. We will endeavor to be as supportive as possible in meeting your needs. Please provide us with appropriate medical documentation regarding your disability, and your accommodation needs. This information will remain confidential, and shared only on a need-to-know basis.

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